Warranty registration is strictly for record, identification, and verification purposes only. Submission and approval of a warranty registration do not constitute acceptance, confirmation, or guarantee of any future warranty claim.
All warranty claims will be subject to OTAKUYA's full evaluation process, including but not limited to product condition, eligibility under warranty coverage, inspection findings, service history, and compliance with OTAKUYA's Warranty Policy.
OTAKUYA reserves the sole and absolute right to approve, reject, or determine the appropriate resolution for any warranty claim.
Customers are strongly advised to review the full Warranty Policy at www.otakuya.com.my before submitting any claim.
For any clarification, please contact our customer service team prior to submitting a warranty request.
Please tick all the following to acknowledge: