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Warranty Registration Form

Important Notice:

Warranty registration is strictly for record, identification, and verification purposes only. Submission and approval of a warranty registration do not constitute acceptance, confirmation, or guarantee of any future warranty claim.

All warranty claims will be subject to OTAKUYA's full evaluation process, including but not limited to product condition, eligibility under warranty coverage, inspection findings, service history, and compliance with OTAKUYA's Warranty Policy.

OTAKUYA reserves the sole and absolute right to approve, reject, or determine the appropriate resolution for any warranty claim.

Customers are strongly advised to review the full Warranty Policy at www.otakuya.com.my before submitting any claim.

For any clarification, please contact our customer service team prior to submitting a warranty request.


Section 1: Customer Information

(e.g. 0123456789)
(e.g. your.name@example.com)

Section 2: Purchase Information

(dd-mm-yyyy)

Section 3: Product Information

(e.g. Video Gaming Console, Video Gaming Accessory, PC Gaming Accessory, Audio Product)
(e.g. PS5 Slim Disc Edition, Nintendo Switch OLED, Xbox Wireless Controller, 8BitDo Controller)
(e.g. White, Black, Neon, 512GB, 1TB)

Section 4: Warranty Registration Details


Section 5: Product Condition at Time of Registration

If there is any issue, please describe it clearly.

Section 6: Future Warranty Claim Contact Preference


Section 7: Customer Declaration and Consent

Please tick all the following to acknowledge:


Submitting...